Holiday Shipping Status

See Below For Our Current Shipping Times & Status for Nov/Dec 2024:

We are a Canadian company and ship mostly all of our items from Toronto, Canada. Due to the recent Canada Post strike, We have switched shipping alternatives to Fedex and UPS. So shipping times should be normal as shown at checkout! However due to the increased volume around the holidays we highly recommend ordering ahead of time and giving yourself as much time as possible to deliver before Xmas!

All Adult Sized Items are being shipped UPS/Fedex and are On Time Delivery (3-5 business days)

All separate croc charm/sticker orders are shipped lettermail which get shipped via the mailbox (which Canada Post owns) and are on strike. So these accessories will be delivered once the strike is over.

All kids items are shipped from our USA Warehouse and require 2 weeks ETA on delivery! and are shipped separate from your order. Make sure to order kids sizes ahead of time.

Sometimes items may come in separate packages and arrive at different times depending on what is in your order! Adult and Kids items ship separate because they are from different warehouses. Accessories may also be shipped separate as well! Not to worry... All items will arrive! We are sorry for any inconvenience !

If you placed an order from Nov 8th-15th and It has still not arrived, These items were shipped before the Canada Post Strike and have most likely been stopped mid travel when the strike hit and are being held and will not continue on their path until the strike is over unfortunately. There is nothing we can do in this situation. 

If you have any further questions, please reach out to our customer service email - Contact@hockeybenders.com . That is the best way to get in contact with us! We are working around the clock to make sure your orders get to you as fast as possible! Happy Holidays and Thank You for you business!

- The Hockeybenders Team