FAQ

Are you in any stores?

Yes! we are in Boathouse and Pseudio locations in malls all over Canada! look to see where a location is near you! Hoodies & T-shirts are available for purchase in store!

Do the hoodies and t-shirts fit big to size or small to size?

-  Our hoodies are tees are pretty normal to size. However for our kids sizing we would recommend to order a size up as they fit a bit snug to size.

The model above is 5'10, 160 pounds and wears size large hoodie.

Do you have a kids sizing chart?

T-Shirts:

Size medium -  22 inches top to bottom, Sleeve to sleeve 22 inches across.

Size large 24 inches top to bottom, sleeve to sleeve 24 inches across.

Size XL 26 inches top to bottom, sleeve to sleeve 26 inches across.

Hoodies:

Size Medium - 17 inches from collar to bottom of hoodie, 14.5 inches across chest, sleeves are 18 inches long.

Size large - 19 inches from collar to bottom of hoodie, 16 inches across chest, Sleeves are 20 inches long.

Size XL - 21 inches collar to bottom of hoodie, 17.5 inches across chest, Sleeves are 22 inches long.

 

Are the prices in Canadian or American?

- The price show varies on where you are located and then at checkout it switches to $CAD (Canadian) example: $25cad = $19.70usd. You will be charged in Canadian and then the exchange will come out of your bank or card in whichever currency you are! You will be charged what ever currency you are, from your card/bank.

How fast shipping?

1. Once your order is placed, our team will pick and pack your order in a delay of 1 to 3 days. When you order is ready to ship, you will receive the tracking number by email.

2. After, we give your order to the local post and you should get it between 3 to 7 days. Note that our delivery times may vary depending on the volume. Please allow a maximum of 2-5 weeks for international orders to arrive.

Where do you ship from?

- We ship out of our warehouses in USA and Ontario,Canada. depending where you order from and what item decides where we ship from!

Kids items are shipped from USA, Most Adult sizes are from Canada. Small amounts of duty fees may be applicable on orders, we are not responsible if so.

 How can I track my order?

- Tracking will be added/updated to the original email you receive when placing your order with us.

We have a " Track Your Order " section on our website you can place the tracking link to track your order there! Please be advised that the tracking section will not track an order number, Only a tracking link.

Can I do local pickup?

Yes, We hold pop up shops around Ontario almost every weekend, so we are most likely in a city near you. Check our dates at the bottom of our website under 'Pop Ups'